Got Questions? We Have Answers!
Here you will find the most common frequently asked questions for CPR Class Today training.
If you have a question that has not been answered here please Contact Us.
Here you will find the most common frequently asked questions for CPR Class Today training.
If you have a question that has not been answered here please Contact Us.
Dear Valued Customer,
The health and safety of our team members and customers has and always will be our first and top priority. In this time of uncertainty we want to assure you that we will continue to follow the robust cleaning procedure and protocols that has been our standards for years.
We are continuing to keep an eye on announcements and direction from the health and government leaders and exercising established plans to take care of our staff and customers as needed. However, day to day operations have not been interrupted.
As we have communicated with our staff we ask our customers to follow the guidelines from the CDC as well. Please, continue to use good hygiene habits by thoroughly washing hands throughout the day, use hand sanitizer when available, avoid hand shaking or large public gatherings and minimize non essential travel.
We ask customers that if they have any symptoms related to Covid-19 described by CDC such as cough, shortness of breath, or fever greater than 100 degrees that they reschedule their class.
If CPRClassToday.com were to cancel any classes we will send an email to each student registered for the class during that day. Only those students who registered and paid online will be allowed in class until further notice.
Our thoughts and prayers go out to everyone impacted by the spread of COVID-19. We ask all customers to please remain calm as we all try to navigate through this difficult time together.
We thank you for your continued support. Have a great day.
PLEASE SIGN UP ONLINE
Online registration is for your own convenience. For example; by paying in advance you have already made a commitment to attend the class, and we will have someone at our facility to greet and teach the class. Another reason is that in case of an emergency where we need to cancel or reschedule a class, we would have your information to contact you to make it easy and efficient for us to better serve you.
If you choose not to sign up online you will be subject to class cancellation because we do not know if you will be attending the class. Walk-ins are welcome and we can take your name and number over the phone but the rules will always apply. We offer classes everyday but the schedule is subject to change when people do not sign up online. If you see a class in our schedule online the class still open, but you will need to sign up online to guarantee your spot and class availability.
NOTE: If your payment went through you will receive an email with ticket-receipt confirming your class.You don’t need to call us or email us. You just need to show up to class. If you didn’t receive an email with your ticket-receipt, the transaction didn’t go through. Please check with your financial institution. Please do not call or email us. We do not have any information of your account with your financial institution nor do we have any information regarding the transaction; unless the transaction is complete.
Here a some solutions to your problem:
Please take a minute to read the description of the class that your trying to register. Also please watch our video tutorial of how to sign up for a class. Remember your are paying for the cost of the class and the cost of the AHA certificate.
WE’VE MOVED, NEW LOCATION:
Beginning of September 15th 2020 classes will be held at:
1100 MARSHALL ROAD, UNIT C, VACAVILLE CA 95687
Now you can take a class with us and after treat your self by going shopping at the outlets.
What’s new at our location:
In our plaza we have a Doughnut Shop, Mexican Restaurant, Mangonadas, a Pizza Place and across the street there is gas station. Also, we are close to the Major Store Outlets, like Nike, COACH, ADIDAS, CONVERSE, DKNY, GAP, MICHAEL KORS, PUMA, REBOOK, VANS, MOVADO and many many more. We also have Costco and Sam’s Club near by.
We will see you at our new location and thank you for your continuous support.
Please as a reminder for the safety of our customers the doors opens at the exact time of your class. Your patience is highly appreciated.
Please be patient with our abilities to return phone calls or answer e-mails. We get many calls and emails. We may be on the other line with a customer or in a training session. We will get back to you as soon as possible. Business hours are Monday through Thursday 9am to 5pm, Friday and Saturday 9am to 12pm. Times may vary.
2 years
Yes
No, but most of people working in the medical field, government and some private sectors are required to have a CPR Certification through the American Heart Association.
It may vary on the type of class you choose or required to take. Classes can vary from 3 hours to 8 hours.
Basic Life support for Health Care Providers is required by the State of California for EMS Personnel, physician assistants, Doctors, CNA’s, EMT’s, Paramedic’s, LVN’s, Dentist’s, Nurses, Respiratory Therapist, personal trainers, etc. All must have a valid certificate.
Yes and No. During the COVID-19 National Emergency we do not allowed walk-ins. Customers MUST paid in advance for a class can avoid any cancellations. We can cancel classes without any notice for people who did not sign up online in advance; DURING COVID-19.
If CPRClassToday.com were to cancel any classes or skills test sessions we will send an email to each student registered for the skills test during that day.
Class cancellation are due mainly because class is full or people are not singing in for classes on-time.
To buy a book visit https://ebooks.heart.org/
You can take the whole class with CPR Class Today or you can do a blended course where you take a class online with AHA eLearning website and once you complete part 1 you come to CPR Class Today to do the hands-on skills test. Two different ways to take the class to attain the same AHA certificate. NOTE: SKILLS TEST HAS 2 COMPONENTS: ONLINE COURSE AND HANDS-ON SKILLS TEST (EACH COMPONENT SOLD SEPARATELY)
At CPR Class Today we take very serious the safety of all of our customers and staff . For that reason we open the doors at the exact time of the class. Your patience is highly appreciated. Please take a minute to read the information on your ticket and your confirmation email or on the website and watch our tutorial video for this information. This rule is an inconvenience for a very small percentage (-1%) of people while most of our customers understand and appreciate the precautionary measures. CPR Class Today will not risk the safety of any our customers and staff members because someone’s inconvenience or complaint. We will not change this safety rule.
We ask you to please be kind and think about everyone’s safety first. Thank you
Well, due to abuses of our kindness we have to implement many rules. But at CPR Class Today we want to thank you for your continuous support.
All of our policies are on the website for everyone to read. We know that becasue of our busy life sometimes many of us rush and don’t take our time to read that information. But this is when we get in trouble. Since 2009 we been serving the community and we try to help people along the way. There are some people that have caused us some of problems and becasue don’t get what they want and how they want it they have speak out against us as retaliations and for that reason we follow our strict policies. We never been subsided by the government, company or any person. This is a honest family business. We encourage our customers to please take a minute and read the information available for every class specially during the National Emergency.
Yes, we have the right to refuse service to anyone. If someone is intoxicated, under the influence of drugs, presents with bad personal hygiene, has aggressive or bad behavior they will be ask to leave immediately.
No refund will be issued.
If someone is rude over the phone to any of our staff member, the phone call will be terminated. If someone writes an offensive and rude email, the email will be ignored and deleted.
We have zero tolerance for such behavior.
NO! While the class is in progress we ask everyone to put your phones away. Please do not distract the class. We have breaks where you can go on your social media. If you don’t like to comply with our request we will ask you to reschedule the class on the day that your social media is not an issue for you. We will not give a refund and you will need to pay again full price for the class. We have the right to refuse service to anyone. Again, if someone is intoxicated, under the influence of drugs, presents with bad personal hygiene, has aggressive or bad behavior they will be ask to leave immediately.
If someone is rude over the phone to any of our staff member, the phone call will be terminated. If someone writes an offensive and rude email, the email will be ignored and deleted.
We have zero tolerance for such behavior.
Please follow the link to order a replacement card. https://cprclasstoday.com/aha-certificate-card-replacement-copy/
Yes, there is a minimum of 10 people per group depending on the location. Please email us at: info@cprclasstoday.com
We’re sorry but the only available classes are the ones you can see on the calendar. Please follow the link to choose a class. Thank you https://cprclasstoday.com/cpr-classes/
To reschedule a class that a student paid and forgot to attend, please take the following steps:
NOTE: FOR BLS NEW/RENEWAL CLASSES WE DO NOT RESCHEDULE ON SATURDAYS. If you submit a rescheduling fee payment we can reschedule for a Saturday, again only with a rescheduling fee payment.
To reschedule an ACLS Skills Test, please take the following steps:
NOTE: THESE RULES ONLY APPLY TO ACLS SKILLS TEST
TO RESCHEDULE A BLS SKILLS TEST SESSION.
NOTE: THESE RULES ONLY APPLY TO BLS SKILLS TEST
Yes
To reschedule a class that a student paid and forgot to attend, please take the following steps:
Yes, if you need a class in Spanish you would need to schedule a class in advance. Please email us at: info@cprclasstoday.com
YES! American Heart Association guidelines requires for everyone taking an AHA course to purchase a book. Students who already have a book with the current guidelines are EXEMPT from purchasing a new book.
To buy a book visit https://ebooks.heart.org/
CPR Class Today Testimonials!
We’ve Moved, New Location:
CPR Class Today – 1100 Marshall Road, Unit C, Vacaville CA 95687
Office Hours
Monday – Thursday – 9:00am – 5:00pm | Friday – Saturday – 9:00am – 12:00pm